Technical Author

We are seeking a Technical Author to produce, update and maintain technical documentation such as installation guides, limitations documents and an on-line manual. Candidates must be able to demonstrate excellent skills in written English and previous experience of working with developers would be advantageous. The role will also entail providing administrative support to the Technical Documentation department as well as producing and delivering internal training sessions.

Candidates are required to have experience in Microsoft Office (in particular the ability to create and modify new Styles and Templates, as well as editing and updating existing documents) and a working knowledge of graphics packages such as PaintShop Pro.

Familiarity with any of the following would be advantageous:
• Microsoft SharePoint
• Dreamweaver (HTML editing)
• Xara 3d
• Robohelp
• Desktop Publishing software
• Linux

Key skills and tasks:
• Ability to communicate well with both technical and non-technical groups
• Excellent command of written English; ability to write clear concise and accurate documentation
• Ability to create and maintain documents written in formats including Word, HTML and PowerPoint
• Familiarity with bitmap and/or vector graphics packages
• Willingness to learn new software
• Ability to work to deadlines and prioritise effectively
• Excellent planning and organisational skills with the ability to work on several projects at one time
• Ability to absorb information quickly
• Willing to perform internal training to staff on the latest updates to the system
• Self-motivated and reliable

If you are interested in this vacancy, please apply, in the first instance, using this form.